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Kotak Life Insurance

Tags: BPM | business | DotSphere | ECM | workflow

Challenge
To transform a paper intensive Life insurance processes into a paperless, automated environment integrated with over 45 business processes.

Solution
DotSphere® developed on the IBM framework has transformed the way documents are managed and stored enabling process effi ciencies and cost savings.

Key Benefits
  • Improvement in operational effi ciency by approx.
  • 5 times impacting speedier processing of claims and queries
  • Tangible improvement in employeemoral resulting in productivity enhancement by almost 100%
  • Has helped Kotak Life Insurance to make better decisions quickerdecreasing decision cycle times from 7 days to just 7 minutes
  • 35% saving on the Total Cost of Ownership
Attachments:
FileFile size
Download this file (AWPL 090824.pdf)Kotak Life Insurance86 Kb
 

Customers

Testimonials

Temasek Polytechnic
“I value the effort and commitment that AWPL have put in building the Digital Media Repository for Temasek Polytechnic! The solution adhering to the IMS metadata standards has enabled Temasek to better serve its members and students.”

Sow Kham - Project Manager
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