History

PT. Indofood Sukses Makmur Tbk (Indofood) is the premier processed foods company in Indonesia, with leading domestic market shares for most of its products, including instant noodles, wheat flour, branded edible oils and fats, baby foods and snack foods. Indofood also produces food seasonings products. Currently Indofood is the largest instant noodles manufacturer and the largest flour miller in the world.

Indofood uses SAP for all its daily transactional processes where SAP was commissioned with all existent modules including BW. Over 700 users at various branches located across Indonesia used the SAP system. The SAP system was running on an iSeries server with SPA R4.6c.

Problem

Due to the large network and business transactions carried out by Indofood across the country the SAP databases were growing at an alarming rate of 30-40 GB/Month, which resulted in high back-up times and high incremental hardware cost for storage on the SPA server. As the database sizes grew at a very large pace the performance of the SAP systems reduced dramatically increasing bottlenecks for the users.

Indofood needed a central repository that would offload the data from the SAP R/3 databases for the SAP system to perform optimally. The data generated at Indofood was running into TB’s of data and maintaining this was critical for the organization. In the interest of Indofood to implement and create a centralized environment for the SAP R/3 system, Automated Workflow with a large expertise base was called to implement a solution that would transform the organization and operate in a more efficient manner.