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Tags: BPM | business | DotSphere | ECM | workflow Challenge To transform a paper intensive Life insurance processes into a paperless, automated environment integrated with over 45 business processes.
Solution DotSphere® developed on the IBM framework has transformed the way documents are managed and stored enabling process effi ciencies and cost savings.
Key Benefits - Improvement in operational effi ciency by approx.
- 5 times impacting speedier processing of claims and queries
- Tangible improvement in employeemoral resulting in productivity enhancement by almost 100%
- Has helped Kotak Life Insurance to make better decisions quickerdecreasing decision cycle times from 7 days to just 7 minutes
- 35% saving on the Total Cost of Ownership
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