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Tags: BPM | Content Management | DotSphere | ECM An Insurance framework built to automate real time business processes and integrate core insurance systems with ready-to-use workflow for the insurance industry.  Automated Workflow's DotSphere for Insurance resides on top of Dot Sphere - a BPM & ECM Framework for end-to-end Business Process Management which provides increased work capability, efficient monitoring, optimum distribution of work load while carrying out background activities intelligently like automatically triggered processes, standardized reports, sending out instant email, fax and printing of hard copies generating greater customer satisfaction. DotSphere for Insurance is a business process centric solution framework for critical insurance processes. The processes are central to business integration across business units, people and applications. These processes have pre-built parameters and functions that enable insurance companies to comply with the various industry standards that are in place. Some of the process areas covered are: - New Business
- Policy Servicing
- Claims Processing
- Agency Administration
- Customer Servicing
Optimization of workflow: DotSphere for Insurance allows you to optimize workflow using the VelociSuite of Products that are a component of this. The benefits of using the VelociSuite are: - Automated triggering of the workflow processes based on the document stored in the image repository
- Automated retrieval of data from Line of Business (e.g. Policy Management) Systems
- Guided data entry enabling users to become more productive
- Automated load balancing and distribution of work items to users
- Automated execution of automated activities
- Automated scheduling of processes and activities
- Integration between Mail Servers and DotSphere for Insurance
- Automated extraction of signatures and other required information desired by each organization
- Enabling single sign-on to multiple systems and applications
- Providing a single administration console to administer multiple systems.
- Automated printing and mailing once a processes is completed
DotSphere for Insurance improves customer service - Workflow ensures consistent service
- Workflow enables organizations to become process oriented
- Provides information to all channels
- Customer Information is archived
- Provides a single view of all archived customer information
DotSphere for Insurance decreases delivery time - Puts information at users’ fingertips
- Ensures compliance with industry standards
- Provides the ability to introduce new products faster
DotSphere for Insurance reduces risk - Flexible & easy-to-change system
- Support multi-level & hierarchal authorization
- Powerful workflow enforces control of work processes
- Comprehensive workflow reporting
Why DotSphere for Insurance? - DotSphere for Insurance reduces costs
- Automates repetitive, low-value tasks
- Eliminates Errors
- Integrates core-insurance systems, providing a single console
Some Key Benefits - Flexible, Distribution of Work Load
- Time Management
- Checklist driven decision
- Re-prioritization of a case
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